Active customers
Payments and account help
Find account, payment, document, servicing, payoff, and end-of-term guidance.
11 guides
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Access your customer account
Use the current secure account route and approved verification process.
Find your account or agreement number
Locate the identifier on an agreement, statement, or approved account communication.
Make a payment
Confirm the account, amount, date, and payment source before submitting.
Payment confirmations and processing
Understand submitted, pending, processing, completed, returned, and failed states.
Update recurring payment information
Use the approved method to enroll, update, or cancel an authorization.
Update contact or business information
Some profile changes require verification or supporting documents.
Statements and account documents
Locate available agreements, payment history, statements, confirmations, or notices.
Payoff or early-purchase questions
Request an account-specific response before relying on an estimate.
End-of-term questions
Use your signed agreement for ownership, return, renewal, purchase, or upgrade terms.
Get help with payment difficulty
Contact LeasePoint promptly through the verified servicing route.
Report an unauthorized payment or account change
Use the urgent security and servicing route and preserve relevant messages.